What is cloud-based unified communications?
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Unified Communications (sometimes referred to as “unified communications as a service” or “UCaaS”) is becoming the preferred choice for many organizations. If the prospect of using an Internet-based system sounds intimidating —  be assured that Alternis IT has copious experience with this exciting new solution and are ready to address your concerns about security, redundancy, and quality of experience.

We can coach and train your staff to get the most out of your systems and provide better and faster customer service to your customers. We offer custom Voice-Over-Internet-Protocol (VOIP) contracts for as brief as a year or through the lifespan of your company that are both extendible and negotiable. 

We’ve partnered with the world’s leading unified communications providers to provide seamless integrations with your business processes at a significantly lower price-point than conventional premises-based solutions.

Why choose a unified communications solution?
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Mobility
‍Your employees will get the same unified communication experience regardless of whether they’re in the office, working remotely, or logging in from a mobile device. Mastery of a single interface boosts productivity. 

Flexibility & scalability
‍Unified communications services are scalable and nimble to match the natural fluctuations of your business. Likewise, you can add additional users in mere minutes. 

Survivability
Your business continuity is assured since all communications traffic can be quickly re-routed during a power or network outage, or server failure. A unified communications service can reduce the risk of missed calls and opportunities to serve your customers. 

Savings & reduced expenses
‍Cloud-based unified communications solutions require minimal upfront capital expenditure since there is no need to lease new phones or integrate new hardware. Operating costs can also be reduced because on-site infrastructure enhancements are eliminated as is any energy cost increase. 

Elegant administration
‍Unified communications portals allow on-demand movement as dictated by the client. Administrator credentials authorize the ability to add, modify or delete users. This also includes upgrading or downgrading of subscription needs — all without having to call their provider for assistance. 

Interoperability
Unified communications systems are all built on a software stack that can be integrated into your existing applications via APIs to improve end-user efficiency and your overall customer experience.